Shipping policy

Funai Service Corp is located at 2950 Toy Rd. Groveport, Ohio 43125 just outside Columbus, Ohio. All orders are shipped from our location. If you have any questions please email us at weborder@funaiservice.com.

Q1. How long does it take to process my order?

Typically, we ship either the same day or the next business day. Unfortunately except for weekends, we are closed and your order will be sent out the next business day.

Q2. What shipping services do you use?

If you're in the Columbus area sorry due to CVOID-19 we are not offering local pickup at this time. 

United States
USPS-First Class Mail (*additional fee at checkout)
FedEx-Ground/Home (*additional fee at checkout)

Canada
USPS-First Class Mail International (*additional fee at checkout)
FedEx-International Ground (*additional fee at checkout)

*As part of the fee we will cover Duties to Payor of Shipping Charges (DDP), no additional surpises cost once the item arrives.

What is Duties to Payor of Shipping Charges?

When shipping to another country, duties and taxes may apply to your shipment. The recipient of the shipment is generally responsible for paying any duties or taxes.

Q3. How will I be notified when my order is shipped?

Once the item is generated a tracking number you will be sent an email notification.

Q4. Do you offer local pick-up?

Sorry, at this time we do not accept walk-ins or pick-ups. This is for our and your safety. 

Q5. Do you guarantee shipping times?

 Sorry, at this time all carriers are expecting delivery delays. We will work within the window times and if it exceeds normal we will review and ask the carriers for status.